Dealing with Unacceptable Performance Training

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• Housekeeping items
• The parking lot 
• Workshop objectives

Placing an Employee on a Performance Improvement Plan (PIP) Before Firing

• Justification      
• Validate             
• Include
• Be Grateful       
• Case Study

Employees Who Should Be Terminated

• Feeling of entitlement          
• Cannot perform job functions          
• Can’t function with other employees           
• They over promise and under deliver            
• Case study

Employees Who Should Be Terminated II

• Blatant disregard for customers
• They are unreliable      
• Don’t adhere to code of conduct
• Use company property for personal use
• Case study

Things to Consider When Setting Up the Termination Meeting

• Meeting attendees        
• Venue of the meeting   
• Security presence          
• Logistics             
• Case study        

The Correct Way to Fire an Employee I

• Use positive language  
• Review past feedback   
• Concentrate on specific behavior           
• Fire early in the week   
• Case study

The Correct Way to Fire an Employee II

• Keep it short     
• Have employee sign release     
• Transfer terminated employee’s functions        
• Avoid fighting unemployment claims with employee     
• Case study

What an Employment Termination Checklist Should Contain

• Notification to human resources           
• Systems access terminations    
• Return of company property     
• Benefits status 
• Case study

The “Don’ts” of Firing an Employee

• No performance improvement plan       
• Using an electronic method       
• Fire without a witness 
• Provide long reason for firing  
• Case study

The “Don’ts” of Firing an Employee II

• Not making the decision final   
• Let employee take company property   
• Allow access to work area        
• Permit information system access          
• Case study

Conduct Effective Exit Interviews

• When, how and who    
• Objective of the process             
• Company readiness for exit interviews 
• Execute the feedback results   
• Case study

Wrapping Up

• Words from the wise
• Review of the Parking Lot
• Lessons learned