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Phoenix TS

Professional Empathy

BONUS! LEXX Online Subscription Included: All LEXX Live students receive complimentary ninety (90) day access to the LEXX Online learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Course Overview

LEXX Live’ Instructor-led Professional Empathy course teaches essential EQ skills to participants, including topics such as how emotional health and physical health are related; techniques for using emotional intelligence in the federal workplace; how to understand different emotions and manage them; how to create a personal vision statement; and how to validate feelings in others.

Schedule

Currently, there are no public classes scheduled. Please contact a LEXX LIVETraining Consultant to discuss hosting a private class at 301-258-8200.

Course Outline

Session One: Course Overview

Session Two: History of Emotional Intelligence

Session Three: Emotional Intelligence Defined

  • Definitions and Thoughts
  • Making Connections

Session Four: EI Blueprint

Session Five: Optimism

  • What is Optimism?
  • ABC’s of Optimism
  • Pessimism vs. Optimism
  • Adversities

Session Six: Validating Emotions in Others

Session Seven: Understanding Emotions

  • Seven Human Emotions
  • Positives and Negatives
  • The Emotional Map

Session Eight: Setting Your Personal Vision

  • Defining your principles
  • Understanding your values
  • Considering your strengths and talents
  • What’s standing in your way
  • Think in terms of relationships
  • Creating your vision statement

BONUS! LEXX Online Subscription Included: All LEXX Live students receive complimentary ninety (90) day access to the LEXX Online learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

LEXX Live is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

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