Course Overview
This 2-day instructor-led training teaches professionals the necessary skills and techniques to:
- Distinguish between a performance problem and a conduct problem
- Determine when employee conduct is actionable
- Decide whether to take formal or informal action
- List the most common factors in assessing penalties
- Follow the correct steps in a performance counseling session
- Write a performance improvement plan
- Learn the steps in a performance-based action
Schedule
Currently, there are no public classes scheduled. Please contact a LEXX LIVETraining Consultant to discuss hosting a private class at 301-258-8200.
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Course Outline
Day 1
- Dealing with Problem Employees
- A Strategic Overview
- Disciplinary offenses
- Disciplinary Actions
- Deciding the Penalty
- Proof and Documentation
- Dealing with Common Problems
Day 2
- The Most Common Mistakes
- Probationary Period
- Preventative Steps and Extreme Steps
- Handling Performance Problems
- The Performance Improvement Plan
- The Performance-Based Action
- Within-Grade-Increases
- Labor Issues (Conditions of Employment, Formal Discussion, Weingarten Rights, What is a Past Practice, Our Union stewards Official Time, Reprisal, and ULP)
LEXX Live is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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