Course Overview
This one-day, instructor-led course equips workplace leaders with the skills to deliver impactful feedback in any situation—whether formal or informal, and for employees, peers, or others. Participants will learn how to structure their feedback for lasting effect, manage body language, and maintain professionalism. The course also emphasizes how to effectively apply received feedback to foster personal and professional growth. At the completion of this course, participants will be able to:
- Know what feedback is and why it’s important
- Provide helpful, balanced feedback
- Accept feedback gracefully and use it for growth
- Become a better listener to enhance communication
- Use feedback and listening to communicate effectively
- Harness giving and receiving feedback become a better leader
- Build better personal and professional relationships
- Apply skills through practical exercises and feedback
Schedule
Currently, there are no public classes scheduled. Please contact a LEXX LIVETraining Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Module One: Course Overview
Module Two: Definitions
Module Three: Speaking Clearly
Module Four: Communication Strategies
Module Five: Characteristics of Effective Feedback
Module Six: Receiving Feedback Graciously
Module Seven: Testing the Waters
LEXX Live is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
Hubs