Course Overview
This 2-day, instructor-led course is ideal for members of the federal budgeting, planning and management community that are tasked with performance planning, formulating budgets or management duties. This training prepares students to:
- Demonstrate the knowledge requirements for performance measurement and explain its significance
- Describe the foundation of measuring performance
- Identify the elements of successful performance measurement and management practices
- Thoroughly understand performance measurement terminology
- Develop strategies, performance goals and measures
- Align performance measures with strategic goals
- Verify and validate performance related data
- Explain performance monitoring and reporting best practices
- Use performance related information to make better decisions
- Conduct program evaluations to improve performance
Schedule
Currently, there are no public classes scheduled. Please contact a LEXX LIVETraining Consultant to discuss hosting a private class at 301-258-8200.
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Course Outline
Goal Setting
- Rewrite goals to measurable
- Discuss the metrics
- Create a plan for success
Ongoing Performance Management
- Assessing performance isn’t a one-time event
- Make a habit of providing feedback
- Rewriting feedback to be constructive
- Create a plan for coaching
Developing Employees
- Understand your employees’ wants and needs
- Expand your employees’ skill Sets
- Craft a development plan
- How to develop someone who’s struggling
Formal Performance Reviews
- The case against (and for) annual appraisals
- Assess performance but rethink ratings
- How to conduct the review conversation
- Define new goals for a new cycle
Tough Topics
- Responding to the steady worker
- Preventing burnout on your team
- Managing the performance of remote employees
LEXX Live is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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