Course Overview
This 1-day, instructor-led course covers the five principles that govern high-reliability organizations. This training will address:
- Preoccupation with failure
- Resistance to simplification
- Sensitivity to operations
- Commitment to resilience
- Deference to expertise
Schedule
Currently, there are no public classes scheduled. Please contact a LEXX LIVETraining Consultant to discuss hosting a private class at 301-258-8200.
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Course Outline
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What is a High Reliability Organization?
- High reliability organizations
- Links in the chain
- HRO principles
Key Concepts
- Expectations
- Normalization
- Mindfulness
- The Deepwater Horizon Disaster
The Anticipation Principles
- The Three Anticipation Principles
- Preoccupation with failure
- Case study
- Simplification and categorization
- Case study
- Sensitivity to operations
- Case study
The Containment Principles
- The two Containment Principles
- Commitment to resilience
- Deference to expertise
Auditing for High Reliability
- Auditing techniques
- Readiness assessments
- Churchill’s four questions
- Making connections
- The auditing scale
Test Driving
- Case studies
- Debrief
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LEXX Live is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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