CompTIA A+

Introduction

• Course setup
• A+ Certification skills inventory

Chapter 1: Troubleshooting

• Module A: Troubleshooting theory
• Module B: Safety
• Module C: Environmental factors

Chapter 2: Motherboards and CPUs

• Module A: Motherboards
• Module B: CPUs

Chapter 3: Computer power supplies

• Module A: Power supply connectors
• Module B: Power supply installation
• Module C: Power supply troubleshooting

Chapter 4: Memory

• Module A: Read-only memory
• Module B: Random access memory

Chapter 5: Computer expansion

• Module A: Expansion interfaces
• Module B: Expansion card installation
  Module C: Connectors and cables

Chapter 6: Physical storage

• Module A: Disk drives
• Module B: RAID storage
• Module C: Optical drives
• Module D: Other storage methods

Chapter 7: Input-output devices

• Module A: Input devices
• Module B: Display output devices
• Module C: Display management
• Module D: Other input and output devices

Chapter 8: Printers and multi-function print devices

• Module A: Printer technologies
• Module B: Printer installation and maintenance
• Module C: Printer troubleshooting

Chapter 9: Operating systems

• Module A: Windows versions and features
• Module B: Non-Windows operating systems
• Module C: Operating system installation and upgrades
• Module D: Applications and scripting

Chapter 10: Operating system management

• Module A: Operating system features and tools
• Module B: Control Panel utilities
• Module C: Command-line utilities
• Module D: Operating system troubleshooting

Chapter 11: Network basics

• Module A: Classifying networks
• Module B: Network devices
• Module C: Internet connections

Chapter 12: Network cables and connectors

• Module A: Twisted-pair connections
• Module B: Coaxial connections
• Module C: Optical media

Chapter 13: Network protocols

• Module A: TCP/IP settings
• Module B: Transport protocols
• Module C: Application protocols

Chapter 14: Wireless networking

• Module A: Wireless technology
• Module B: Wi-Fi standards

Chapter 15: Windows networking

• Module A: Network shares
• Module B: Network connections
• Module C: Connection troubleshooting

Chapter 16: Virtualization and cloud computing

• Module A: Virtualization
• Module B: Cloud computing

Chapter 17: Mobile devices

• Module A: Mobile device types
• Module B: Mobile device configuration
• Module C: Mobile device troubleshooting

Chapter 18: Security principles

• Module A: Threats and vulnerabilities
• Module B: Security controls

Chapter 19: Security technologies

• Module A: Operating system security
• Module B: Security hardware and software

Chapter 20: Securing devices and data

• Module A: Workstation security
• Module B: Mobile device security
• Module C: Security troubleshooting

Chapter 21: Securing networks

• Module A: SOHO router features
• Module B: Network security

Chapter 22: Operational procedures

• Module A: Professionalism
• Module B: IT operations
• Module C: Incident response
• Module D: Backup and recovery

Appendix A: Glossary

Exam Information

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A+ Certification Exam Details:

To earn the A+ Certification, candidates must pass two exams:

• The Essentials Exam (220-1001): Mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. 
  • Max of 90 questions
  • Exam is 90 minutes long
  • Exam format – multiple choice, drag and drop and performance-based
  • Passing score is 675 (scoring range is 100-900)
• The Practical Application Exam (220-1002): Installing and configuring operating systems, expanded security, software troubleshooting and operational procedures. 
  • Max of 90 questions
  • Exam is 90 minutes long
  • Exam format – multiple choice, drag and drop and performance-based
  • Passing score is 700 (scoring range is 100-900)